Questions to ask moving companies before hiring one

Hiring a moving company to help you transport your belongings literally takes the weight off of your shoulders, but you need to know what you're paying for.

Relocating usually turns into a hectic process for those involved. Fortunately, you can make your life a little easier by simply knowing what questions to ask of a moving company. Asking these simple questions can ensure that you're getting a fair deal when hiring a company to help you move.

Questions to ask moving companies before hiring one

Are the quotes binding?

Far too many people think they're getting an amazing deal on their move only to be hit with hidden fees from the moving company later. This can often be prevented by simply asking if a quote is binding. Moving companies will sometimes provide preliminary quotes over the phone, but since the company has yet to see what they're up against, these quotes aren't binding. Additionally, brokers cannot provide binding estimates, so it's important to inquire whether the person you're talking to is a broker.

Will my belongings be transferred to a different truck?

On top of extra fees, which may accompany a long move, some moving companies will also transfer items from one truck to another for a long-distance relocation. Unfortunately, this heightens the risk of damage occurring to your items. This should be avoided if at all possible.

Are my items insured?

If your items aren't insured, any mistake on the part of the movers can lead to damaged items or even a loss of all of your belongings. There aren't many good reasons, if any, to hire a moving company that doesn't have insurance. It's best just to move on to the next phone number in these situations.

Are subcontractors used?

Some larger companies subcontract their moving work out to smaller and lesser-known movers. This doesn't have to be an automatic disqualification from hiring a particular company, but if they do use subcontractors, it's important to get the information of that company. This will allow you to check into the company and make sure they have a good track record before entrusting everything in your life to their hands.

Can you refer me to prior customers?

If a moving company has a history of satisfying their customers, they should be able to provide contact information for those individuals. It's one thing to look at reviews online because some companies actually pay to have fake reviews posted. It's another thing to speak with actual customers willing to share their experience. While not asking this question doesn't necessarily mean that a move will go poorly, it's far better to be safe now than sorry later.

Moving from place to place is something that people rarely get used to. This makes it no surprise that many don't know what to ask when interviewing a potential moving company. Fortunately, the aforementioned questions are a great starting point to hiring a reputable company.

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