Tips for your first visit to a credit counsellor

November 27, 2014

When you’ve decided to visit a credit counsellor, a little planning goes a long way. Check out some tips on how to plan and what questions to ask.

Tips for your first visit to a credit counsellor

The first step

If you’ve decided to take a proactive approach with your finances and book an appointment with a credit counsellor, you’ve taken the first step toward being more financially solid.

  • But you’re still probably wondering what questions you should ask a credit counsellor to ensure you get the most out of your appointment. Here are a few tips!

Your privacy

Firstly, you should not feel ashamed to require the services of a credit counsellor.

  • History is full of successful people who had rocky financial periods in their lives. You should feel empowered that you’re taking steps to improve your situation, and you should ask your credit counsellor whatever you wish.
  • They are required to be discreet and uphold strict ethics around your private financial matters.

Preparing for your meeting

Before meeting with your credit counsellor, you should call them to see what kind of information you’ll be required to bring.

This may include items such as:

  • Your financial records for three months
  • Paystubs and tax information
  • Bills, invoices and any late payment information
  • A list of creditors you owe, and the amounts owing
  • A list of assets you currently own

Weekly budget: Many credit counsellors like to see what your cash flow and expenses are like in the real world, and a weekly budget can help them get a sense of your spending habits. Be as detailed as you can.

Who pays for your visit?

When you meet with your credit counsellor, your primary question will probably be who pays for your visit.

  • Most credit counselling services are free for anyone who cannot afford to pay.
  • Some request a small donation when their services are completed and your financial plan is in operation.
  • The type of credit counsellor you see will determine what payment, if any, will be expected.
  • Ask about this up front to avoid any complications or confusion.

The specifics of your financial challenges

Ask any questions you may have about the specifics of your financial challenges, and how they impact your financial goal of repaying your debts.

Building a financial plan

This is important because, hopefully, you and your credit counsellor will be able to build a financial plan together that your creditors can agree to, and it’s critical that you’ve considered everything that might cause issues in your repayment schedule.

The material on this website is provided for entertainment, informational and educational purposes only and should never act as a substitute to the advice of an applicable professional. Use of this website is subject to our terms of use and privacy policy.
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