UPS Customer Centres
1/5
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Location
8826 Jim Bailey Cres, Kelowna, BC V4V 2L7
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Ratings & Reviews - UPS Customer Centres

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    khss0165
    By

    Nit alot if effort made to deliver. All they had to do was drive up the driveway 20yards to see there was indeed someone home

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    samc8318
    By

    Two horrible experiences. #1, waiting all day checking the tracking number on a piece of time sensitive equipment that was paid for express. As Im checking the tracking number it switches to DELIVERY ATTEMPTED. Go & see a pickup slip on my door. No knock, nothing. Had to wait until end of day & drive to the pickup location. Second one, checking delivery status on an order, and it says refused. They went to the wrong house and didnt try re-deliver to the proper address, just returned to sender!

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    fion4638
    By

    Absolutely horrendous service, was supposed to be delivered in two days...today is one week without any delivery.

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    john5241
    By

    Disgraceful service. The package delivered by UPS was left on the roadside around 100 yards from my house. Thats not DELIVERY!!! Fortunately, someone drove past and spotted it. Best to never use UPS if you have a choice.

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    sale1396
    By

    Worst service available. 2 days late and still dont have my package. Will never use UPS ever again.

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    munk1187
    By

    Terrible experience! I have been waiting for my package for 3 weeks! Every time I call someone gives me different story! Never go with them

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    JayS1212
    By

    UPS is by far the worst courier Service ever.. the driver was rude my package was late and I'm never using them again

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    drag8999
    By

    3 times in the last year they have dumped parcels in front of my doorway that are not even addressed to my building. Last 2 times I took them to the correct address myself. This time it was a very bulky 43 pound box so called UPS to come get it and deliver it correctly themselves. 3 days later, its still blocking my door and after 3 more calls, UPS does nothing. Worst courier in Canada, by far.

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    cuba7521
    By

    Costco told me item was back ordered, instead shipped it immediately. Called UPS to see if they could hold it a few days, not a chance, left on the porch and of course stolen. Now fighting Costco for a refund.

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    donn3036
    By

    I have twice had shipments from Costco left on the sidewalk at my townhouse instead of being brought up the stairs to my door. This is my second complaint. Very poor customer service!

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    athi8697
    By

    Backed into my house did not stop and nobody will take any blame. Do not want them in my yard again

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    skoo6393
    By

    UPS is the worst courier service there is. They have no clue how to deliver anything on time They are the most unorganized company who have no clue and shouldn’t be operating as a courier service If I could give minus rating I would

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    nozo4295
    By

    I ah a parcel delivered to my house on Monday night about 6:00 PM I was sitting at the kitchen table and saw the security light come on and then about 5 minutes later saw the UPS truck go in front of the house \I checked the front step and found a parcel there, NOT even have the courtesy to ring the doorbell or to even let me know they had delivered the parcel. totally disgusting service, someone needs to follow up on this and WHY no one even knocked on the door to let me know there was a packag

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    cpcs3560
    By

    Repeatedly horrible customer service, lost two of my packages, damaged another one and would take responsibility, staff asked like they have no idea where things are… Unbelievable

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