Was unprepared/shocked at orthotics made for me. They didn't resemble anything I'd ever seen - so bulky they didn't fit 1 pair of my shoes/boots. Was told to replace all my footwear which I never heard of from anyone I know who wears orthotics. I strongly recommend that you ask to see examples/photos of their work, understanding the variations between each individual foot needs & circumstance. Ask about their application into your footwear. I am most unsatisfied. Paid +$500 from my own pocket!