HGS is a global business process management company focused on enhancing the customer experience through every touch point. With 25,676 employees and 58 centers in 12 countries, HGS is trusted with providing customer care on behalf of some of the world's most respected brands. Our integrated solutions provide the best in intelligent self-service, e-commerce, mobile, social and high-touch live-agent support. HGS is ranked among the Best 20 Leaders in Canada by IAOP. more... See more text