Sears catalog at Promonade mall is probably the worst business I have ever had to deal with ever. Had to wait over 2 hours for picking up an order, and even at the end they could not find it! Most other people had the same problem. Return was another disaster! 3 times during the last 3 weeks I had to wait between 1.5 to 2.5 hours there for catalog orders! Never will order online from Sears again neither go to this branch.