After a long morning stuck on the side of a dirt road with 2 flats kal tire fixed up our stem valve and rebeaded the tire and got us back on the road for no charge!Read more
Kal Tire Downtown Edmonton was amazing!! Ive never been there before and they fixed my tire for free and replaced all my tire air hose caps. Everyone was so nice, very professional and I will definitely be buying my tires from them. Read more
Year after year good service. They do lots of 'extras' to give value above and beyond. Nice, clean shop, free popcorn and coffee doesn't hurt either. Loyal customer. Read more
Greetings,
I am sure you get a few complaints through your Customer Service Department.
This not a complaint at all.
I have been a customer at your 67 Street location here in Red Deer for many years. I had a little bit of a difficult time with the Branch 3 or 4 years ago but that has all changed, for the better. The staff are once again helpful and seem interested in my business.
This positive change has, I think, has been a result of a change in branch managers.
Read more
A screw was in my tire. They got me in quick so I could pick up kids from school. Fixed for free. Friendly staff and speedy. Much appreciated Read more
When we purchased our Mazda the dealership told us there were "All Season" tires on the vehcile. As soon as the snow hit we found out very quickly that they were definitely not all seasons. When we started calling around we found out that they were infact a high performance Summer Tire - we definitely need winter tires - as we were sliding in less then an inch of snow. We had such a hard time finding snow tires for a Mazda - because it was a sports model - the rim size was not the average. This location was sooo helpful with tracking down what we needed and getting us in quickly. There was a huge snow storm last year - and we are sooo thankful that we went there and got those tires - I don't think we would have had an accident Free winter without them.Read more
I went to Kaltire today regarding a shakiness with my tires. I thought I just needed a torquing. Good thing the Service Manager Trevor checked thoroughly and discovered that the previous tire place (not Kaltire) hadn’t done a good job to the point my tires could have come off. He balanced and brushed off all the debris and tightened them for no charge. What fantastic service!! Every time I go to this location, I always great treated so well. Feel very grateful! Read more
I bring my SUV for tire swap twice a year and store my unused tires with them. I like to stay in the lounge while the work is done because the level of customer service these folks provide is a joy to listen to. They are polite, friendly, knowledgeable, and won’t try to sell you on something you don’t need. I’m always greeted with a smile, and would recommend them to anyone who asks.Read more
I brought my vehicle into them with a tire problem on short notice. They took the vehicle in, was able to solve the problem and have my vehicle ready when I needed it. They did all this with exceptional expertise and professionalism. I would recommend this Kal Tire to anyone requiring tires or tire service. A big thank you to Greg and Evan at Kal Tire!!!Read more
I did a lot of research into winter tires, and as I have just moved to Spruce Grove I went into the Kal Tire store. I have been in the auto industry for 40 years and was amazed how well I was looked after. It was suggested that the winter tires on my Ford Edge would save me money and get great performance would be Sumitomo Ice Edge, Plus they gave me discounts I did not ask for. The Tires and the store were great I would recommend them to anyone. Thank youRead more
Curtis and the rest of the team were absolutely amazing. I was able to book an appointment next day, after the first snowfall of the season. They also threw in an oil change and got me completely ready for the winter season. I would recommend this location to anyone!Read more
I went to Kal Tire after getting a flat tire and being unable to remove one of the bolts on the tire. Kal Tire was able to service the vehicle in a very reasonable amount of time and the cost was VERY affordable! Extremely great customer service, everyone was really nice and friendly. They also offer a great follow up service to make sure that the tire change went well and the vehicle is in driving condition. I would 10/10 recommend this location to anyone looking for a vehicle service. Thanks!Read more
Just a shout out to Barrie at kal Tire on Portage West, On the Saturday of the August long weekend I drove in around 8:00am, Barrie took my Truck in right away checked it out did his thing and sent me on my merry way. Bottom line here is, #1 in my books for customer service. Thanks again Read more