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Our family had a great time there, great service with good recommendations from Servers. Very quick meal serving and the food was really tasty. I had Ribs and wings, my wife and chicken salad (which looked awesome too) and my little one had Chicken fingers which she gobbled up! Will definitely go back.. if you do the survey you get $5 off next time..
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I brought my 81 year old Uncle and my younger beautiful Aunt to this Swiss Chalet for lunch. The server was very bright, cheerful and friendly. The meal was served within minutes and she got everything right. I happened to mention that we were going to use the coupon(s) that my Aunt had received in the mail, but we couldn't find that day. She had an extra coupon so she offered it to us. That changed my mind about the restaurant even though I had a bad experience before.
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taste is good and the service is good! This is the best chicken I try in Swiss Chalet, not too dry and hot, fries is hot and fresh. I will be back again in this location!
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Our server, Megan, was so great! She made us feel so welcome and comfortable. Food was great, but she made our meal. She explained all the covid procedures and was smiling and laughing behind her mask the whole time. That has gotta be tough on all the staff. So appreciated!
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Always yummy as you'd expect from a Swiss chalet. It's a very busy location but certain times of the day it is easier to be seated. Waits aren't usually too long. One time they ran out of chicken! But I love this restaurant and would say its my favourite place for dining.
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Very impressed with the front desk checking all Covid-19 documents, along with proof of IDENTITY as well as phone number. Food was delicious. Whoever is running the kitchen knows what they are doing. Very enjoyable experience.
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We had a huge group visit, and the food was served very fast.
I got a heaping portion of salad because I substituted it for my fries. So pleased :).
The waitresses were very accomodating to the large number.
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I work in customer service, so I understand that things don't always go as planned. It is how an establishment deals with their mistakes that really shows how good they are , in my humble opinion.
We go to Swiss Chalet all the time, the food is always hot and delicious and up to the Swiss Chalet Standard, the service is usually pretty good, quick for sure and the restaurant smells good and is clean.
We often order take out from this location, and we have had a few problems, orders not being filled correctly, no gravy for the poutine, little things like that. One time we ordered and they called back 30 minutes later to tell us there was a snow storm and the delivery person went home!
Needless to say I complained. I got a personal response from the Manager appologizing for our bad experience and comping us for two 1/4 chicken dinners! WOW, I thought that was just great. I get that mistakes are made, but I have never had anyone take responsibility and compensate me so quickly and politely! Since then we have ordered a few times and we haven't had anymore problems.
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I love their chicken. not a fan of the sauce. never new you could have gravy....perhaps people should be given the choice. thx
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We LOVE Swiss Chalet! This is easily the most dependable place in town to eat. The food is always good, hot, delicious, and quickly delivered. I take quickly delivered to mean that I don't have to wait! Our servers have always been friendly, and the restaurant is always clean. The manager seems to be a little unpredictable at times, otherwise, it's a great, simple place to go with friends or family and we always go back!
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We love Swiss Chalet, especially this location and have been going for years, it's the closest to homemade, it's fast service and the prices are great! The staff at this location are amazing people and always quick to serve you and get you what you want. I can't say enough about this location, it's all good in every way. Always greeted with a smile. We will continue going to this Swiss Chalet because I haven't found one like it, even though they are all from the same chain, they are still different. Keep up the great work.....
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I took my son to Swiss Chalet two weeks ago for a chicken dinner (1/4 with fries). Consistently good. The waitress was attentive, and knew how to keep the baby at the table next door happy (crackers, crayons, drinks... STAT!). When my wife and I went out for dinner the next week, where did my son go? Swiss Chalet. He is somewhat of a picky eater... So, great review.
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A life changingly pleasant experience at Swiss Challet today. Highly attentive and complimentary service from the waitress.
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Hot and fresh food. Ordered festive meal and it was superb. The donut sundae desert was the best. Fantastic service. Highly recommend.
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I've been eating at this restaurant for 14 years and the quality has always been outstanding. The service is consistently good, the staff really takes good care of you during your visit. I also enjoyed the atmosphere, toddler stayed quiet and ate and the staff was very friendly with him.
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