good morning.i was at your store on thursday august 18 2022.i was served by feven and found her to be very helpful and had great product knowledge.i was suspicious that my current shampoo was causing my hair to fall out.feven advised me to use the system #3 cleanser and confirmed an 80 % success rate.i hope so.and i would recommend that trade secrets give feven serious consideration for a promotion.every where you shop these days no one has any product knowledge.i just came from walmart .randy.Read more