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I visited the Brick Outlet in Scarborough and Abdul was my sales associate. He was very helpful from the time I entered until my product was delivered. He followed up every step of the way. I really appreciated his service and will call upon him in the future for any future purchases. It was great to work with him.
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We were looking for a sectional sofa love seat combination that would fit in our unusually narrow townhouse living room. Angela N very patiently went over the options and found us the best deal. We love it! We ended up getting great deals on a new guest room bed and accent cabinet as well! Thanks Angela N!
Delivery guys were careful, clean and professional as well!
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Kristina Ashman was truly a delight and very helpful with us choosing our new king bed. Highly recommend speaking with her for all your mattress needs. Will definitely go back to make our teen’s bedroom mattress purchase in the very near future.
Thanks Kristina it was a pleasure dealing with you.
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If you're going to the Brick on Upper James - try to get Nabil to help you. He is tremendous, showed us all the options, discounted pricing - Now this is what customer service should look like.
Thank you Nabil
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We had excellent service, Went over and above our expectations. Would highly recommend The Brick in Orangeville.
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Have bought lots here at this Brick location and had the pleasure of having Travis look after us
He is so amicable and works for you the customer
Highly recommend this location and hope you’re lucky enough to get Travis to help you
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We recently purchased a sofa and chair. The salesman Peter was very knowledgeable and helpful. The manager Marshall was very personable and generous. Thank you both.
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Had several great experiences at this store. Sales rep Adam Bryan was extremely helpful in selecting and ordering our appliances and making sure everything was correct. The store manager, Syed, went out of his way to assist us when the pandemic caused delays in appliances due to chip shortages. Would highly recommend this store.
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I am not generally a fan of big box furniture stores but the exact table and chairs I wanted were available at this store so I went in. The customer service was excellent - the young salesman who helped us really went out of his way to answer my many questions - and we had our dining set in two business days. Great!
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Misty was awesome, let me get straight to the point with our wants and needs and closed the deal in 20 minutes. Will definitely shop there in the futuee
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Marzanna was very kind, and patient, and she really cared that I get the right bed for a good night's sleep. Lisa S.
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Shiva is awesome. He gave us very good advice and helped us with our purchase within our budget.
Also the customer service is excellent.
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After searching for a mattress for my mother and falling in love with one I wanted for myself at the brick in Barrie, Sia offered the best service by contacting me when the mattress I wanted went on sale. She was the best and knew I would be happy with the price. Thank you Sia for making me an extremely happy customer.
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I am from Windsor Ontario but only shop through Tara At the Collingwood store. Amazing personality and makes the best of every interaction. When something is good, don’t change it. That’s why the Collingwood store gets my business. I have purchased several times through Tara and love each one of them. Never an issue. Tara deserves all the success in the world, thus making The Brick An easy choice.
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