Rally Subaru

Sales team sells the vehicle with a smile and the service team tells you that your issue is trivial so they really dont care. Average waiting time for an appointment is 20 days

Went for Service B at 20,000km. Asked for a quote. Was given a range $480-$580 noting that it will increase depending on filters needing replacement. Note that Service B is Service A ($147) plus 4 others: SERVICE A ($147 labor and parts) Replace engine oil and filter Inspect tire condition and adjust all tire pressures including spare Inspect and adjust all fluid levels including both differentials Inspect operation of all lights, wipers and washers Inspect and adjust drive belt tension if ne

Staff went above and beyond to satisfy customer.

Excellent staff and management. Been a customer for years and never had a bad experience. Very friendly environment

Terrible customer service. But when both dealerships are under the same owner, who cares. Trying to book an appointment requires leaving your number on the machine and they'll call you back at THEIR convenience. I tried many times to get a live body throughout the day with no success.

Terrible customer service. They don't mind selling you car, but don't bother going there for service. Rude service staff that just don't care.

Really poor sale ...

Really poor sale staff or salesmam to be exact. Very rude did not listen. Cant see ever going back.