"To us, it's about more than selling an RV... It's all about the experience!" It seems that every company claims that their customers are number one, but Woody's RV World puts that priority into practice every day. Purchasing a recreational vehicle from Woody's turns customers into pampered VIPs. The dealer's Priority Customer program guarantees that customers receive priority treatment for years to come. Woody's customers receive professional service and technical support on all products, parts, and accessories, regardless of the day of the purchase. Everything that Woody's RV World does comes out of its desire to make the RV experience as positive and enjoyable as possible for customers. After all, the dealership's customers are not just purchasing an RV; they are purchasing a full-service dealership.more...See more text
worst service department and follow up I've ever seen...absolutely no follow up done and it took 1yr to gix a leak I had on the main slide that allowed huge amounts of water to get into the class A RV I bought ....very dissapointed and recommend everyone goes elsewhere
.We bought a new2017 fleetwood motorhome from woodys Edmonton a month ago the problems started right away. Some small and many large problems ..we dealt with Mel tha sales manager and Rick the service manager t hey have fixed all and any issues and in a very small amount of time.i give them 5 stars for the quick and good service. However they should dump the fleetwood line I have had many Motorhomes but none were as big piece of crap as the fleetwood.stay away from fleetwood . fleetwood o stars
They sold me a defective part on March 15. I went back the next day for a exchange or refund. They said they would order me a new one. They took down my info in their coil book they make notes in and said they would call when it came in. Never heard from them. April 18 I stopped in to see if the part was in. They looked up the part number and said 'it hasn't been ordered for months'. When I questioned them about taking my info they 'looked' in the coil book and said they have no record of it.
Sales rep Roger Comeau - always available, VERY HELPFUL, no pressure.
Price - shopped for months so know we got a very fair price. Lowered price in addition to their advertised lower price + they accepted additional terms we'd requested.
Quality - as part of their RVDA program, identified and fixed all things needing repair (replaced tires, propane tanks, microwave, TV antenna. Great overall buying experience. Phil and Marie Schmidt St. Albert
