The person I spoke to was rude, quality of lens is very inferior to most stores. They got my PD wrong and had to redo my lenses. I do NOT recommend this place. Their prices are cheap but the lenses I got from them that were supposedly scratch proof were scratched within weeks and the anti-reflective coating peeled off within a few months. You'll waste your time and money here.
Hi Andrea, Sorry for your experience, we sell 100's of pairs of glasses every week and this rarely happens to lenses but it is covered under our 1 year warranty.
Please feel free to bring them back and we will replace the lenses no charge.