Sammy's Carpets and Hardwood is the Lower Mainland's leader in flooring excellence. Winners of seven consecutive Consumer's Choice Awards, we at Sammy's take pride in ensuring you receive the highest quality service and access to the most luxurious and stylish floors to suit any price range. We recognize and value the role interior designers, contractors, renovators and home owners have in the flooring industry. Be it a family dwelling or business complex, Sammy's wishes to introduce you to our wide variety of carpets, hardwoods and ceramics from various manufactures, giving you the best medium for creating a stylish and comfortable design. Sammy's flooring consultants are experienced in customer service and knowledgeable about the quality of all of our floors, from their production to their installation. We know firsthand the importance a well-chosen floor has on the appeal of a room. Our company is committed to forging strong and lasting ties with you.more...See more text
They started the job and left for a week! did such a bad job with baseboards that they had to replace them even after replacing didnt look good, started with small walls and when they got to big walls had to put few pcs to cover and the glue they put on top was so messy and not clean and professional at all. Hard woods were not touching the floor and were standing up he said its normal and it will fix in next few months which it never did and makes lots of noise when we walk on it, so rude too
Dear Nikoo.
Thank you for your feedback. We have extensively searched our database and unfortunately, we were unable to match any transactions under your name. We take our customers feedback very seriously and so we would welcome the opportunity to learn more about your project and determine the root of this problem.
While we understand your frustration, please note that we are a reputable
flooring retailer that has been in business since 1996 and -most
importantly- that we do not provide baseboard installation services as
indicated on your complaint (for more information on this, please visit the
FAQ section of our website.
If you have a moment, please email us your full name and contact details at info@sammysdf.ca so that we can chat about this and help you to locate, and to express your frustration, to the responsible company. Take care and we look forward to hearing from you soon.
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