Urban Planet Bramalea City Centre

Worse manager ever. Some European lady with black pony tail. Very rude and didn't even take the time of day to resolve my issue. She doesn't know how to handle customers or employees.

very dissapointed...

very dissapointed with customer service I went to the store in bramlea city center and their was no queue , only few customers were being served. I was not sure where to wait so I stood and waited near till area from the right hand corner. While I was waiting other customer came and till operator MELLISA started serving other customer. I told her that I'm waiting first and she replied " I did not see you ". She was so rude and did not acknowledge my concern and started serving other custome