Brains II Canada, Inc. we've been a trusted name in the Canadian IT Industry, providing support to thousands of mission-critical installations from coast to coast. Our Service features: A variety of flexible service plans, for every budget 20 minute call back, 24 x 7 x 365 /yr, 1-2 hr. on-site response, SLA management Product Specialists and Certified Technicians Escalation Procedures Preventive Maintenance Automated Call tracking and online Service Reporting Full Manufacturer support, national parts centers, backup machines, remote diagnostics, test centers. more... See more text