Authentic Chinese food (and service)
First, I'll establish my bona fides: Chinese-Canadian whose father was a gourmet chef; grew up in Chinatown Toronto; past gastronomic tourist in China. I know my Chinese food. By Ottawa standards, this restaurant serves up authentic Chinese dishes at decent quality and prices. I won't comment on North American Chinese food, but the real deal is on their dine-in menu (unfortunately, a lot is untranslated into English but demand to know what it is!). The bad news is, their service is authentically Chinese too. That bad. Slow, unfriendly, impersonal. For example, after many years, the female co-owner never once uttered a word to us to say hello, thank you, come again, except when there was a price dispute and she vigorously woke up in attack mode. So much for customer loyalty. If you're Caucasian, you can expect quicker and friendlier service, and that woman and her husband may actually talk to you. If you have young children, expect to be segregated at a table in the back corner; kids just aren't welcome here. Bottom line: come if you're desperate for real Chinese food in the east end otherwise stay away.