My second time getting Amanda and Paul's service, I asked for help buying a 75 inch tv and Paul was extremely helpful with all the questions I had, I truly appreciate how above and beyond Amanda and Paul went for my husband and I. What a wonderful experience, thank you both again!Read more
I am not generally a fan of big box furniture stores but the exact table and chairs I wanted were available at this store so I went in. The customer service was excellent - the young salesman who helped us really went out of his way to answer my many questions - and we had our dining set in two business days. Great! Read more
Had several great experiences at this store. Sales rep Adam Bryan was extremely helpful in selecting and ordering our appliances and making sure everything was correct. The store manager, Syed, went out of his way to assist us when the pandemic caused delays in appliances due to chip shortages. Would highly recommend this store.Read more
Very pleased with our experience shopping at the Brick in Belleville Ontario. Our sales associate Corrie was very friendly and helpful. She helped us order all the products we were looking for and made the shopping experience very pleasant. She explained how all the warranties worked and went out of her way to make sure we were able to purchase all the products we wanted. I would definitely shop there again and I would ask for her. Read more
We were looking for a sectional sofa love seat combination that would fit in our unusually narrow townhouse living room. Angela N very patiently went over the options and found us the best deal. We love it! We ended up getting great deals on a new guest room bed and accent cabinet as well! Thanks Angela N!
Delivery guys were careful, clean and professional as well!Read more
We recently purchased a sofa and chair. The salesman Peter was very knowledgeable and helpful. The manager Marshall was very personable and generous. Thank you both.Read more
I visited the Brick Outlet in Scarborough and Abdul was my sales associate. He was very helpful from the time I entered until my product was delivered. He followed up every step of the way. I really appreciated his service and will call upon him in the future for any future purchases. It was great to work with him.Read more
Had the BEST sales person today helping us buy a new refrigerator… Thank you Aneeta for your professionalism, your expertise and your great price! IF only customer care could always Ben this good !!!Read more
I'm taking the time to write this because I think excellent service and business practices should be acknowledged. I purchased a mattress on sale at this location and I absolutely cannot fault any aspect of the whole transaction, beginning and ending with the salesperson, Patience. She went out of her way including on her days off to assist us and follow up the purchase, and the whole organization seems to be well-run in terms of how sales are handled and followed up. Very impressed.Read more
After searching for a mattress for my mother and falling in love with one I wanted for myself at the brick in Barrie, Sia offered the best service by contacting me when the mattress I wanted went on sale. She was the best and knew I would be happy with the price. Thank you Sia for making me an extremely happy customer. Read more
There is human error all around but when a company goes above and beyond to correct it- they ought to be commended. I have made my furniture purchases from The Brick on Weston RD. The staff is very helpful, particularly CJ. On my last purchase, there was an error and Customer Rep was quick on having the issue corrected at no extra cost to me. Within days the correct item arrived at my home and was taken care of by the delivery team. I am pleased with my purchase, thanks for the good service.
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