Dufresne Furniture & Appliances Store

never will I step foot in this place again. Terrible service and incompetent staff

I bought a table ...

I bought a table signed the contract and dufresne called to say they priced it wrong and I owed them more money. Needless to say they refused to give me the table at the originally agreed upon price and I had to cancel my order and take my business elsewhere.

Terrible Store

My wife and I bought couches and a bedroom set for our first house. The deliverymen damaged our floors during delivery and Dufresne refused to cover the damage. The leather couches have faded prematurely and we have had many issues with the dresser.

Montreal table and chair set

We bought a new table and chairs we found the chairs uncomfortable to sit on for any length of time we complained and we were told that you only have 48 hours to file a complaint. We had to order the set because they don't have any that you can buy and take with you and we had to wait to get them. They said that their terms are spelled out on their brochure that they give you when you purchase them, however we were not aware of their policy and we feel that they should offered to make some arrangement to remedy the problem. They didn't so we will never buy anything from Dufresne's ever again.