Mediterraneo Family Restaurant
4.3/5
Location
Information
Reviews
Details

Cuisine type

  • Mediterranean,

Products and Services

  • Mediterranean,
  • Family Restaurant,

Languages Spoken

  • English,
Location
425 University Ave E, Waterloo, ON N2K 4C9
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Mediterraneo Family Restaurant

How would you rate this business?
4.3/5
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  • Very good
  • Average
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  • Terrible
66
30
8
8
2
  • Atmosphere:
  • Food:
  • Service:
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Restaurantica12
By

First time we visited this place, food was...

First time we visited this place, food was excellent, loved the service and we will be back!!!! If you have not eaten here yet you are missing out.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Food was okay, I found it very heavy. Restaurant...

Food was okay, I found it very heavy. Restaurant is really nice, but I think it is over rated - especially looking at all the reviews on this site. Everytime someone has something bad to say, there is a huge rebuttal - perhaps from their staff? Overall, it was not bad, and I do agree with some of he rebuttal about the review about the coupons (cheap people shouldn't go out to eat at restaurants, the whole point is to spend money on a night out) but if you don't want cheap people in your restaurant then don't coupon all together. Service was pretty good - but the food took a while so you need a lot of time at this place. Portions were very generous.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

It took a while for the food to come out after we...

It took a while for the food to come out after we ordered but the restaurant was very busy. It was well worth the wait though very tasty and bursting with flavour. I love how the atmosphere was calm and slow, not rushed. We love it here and what a great first impression.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Despite the bad review we read below we decided...

Despite the bad review we read below we decided to go to eat at Mediterraneos. We too had a coupon from the the amount of $15.00 that we wanted to use. The service was excellent, our server let us know that our food may take longer about 35 minutes due to the fact that two of our meals(Seafood platter and Santorini chicken)would take that long to cook because it is made fresh on the spot and not frozen. We were totaly fine with that, I mean FRESH!!! where can you go now a days and eat Fresh food instead of all Frozen and boxed items. Needless to say We got our food in about 40 minutes (very resonable time)all our dishes were full of flavour and very tasty!!! Everyone really enjoyed it there. At the end we were able to use our coupon towards the Gyros in a pita becasue it was less then $15.00. I really feel that customers need to understand how to read the coupon properly before attepting to use it, it states "When you purchase and entree recieve a second entree of equal or greater value UP TO $15.00. So if you order anything more then $15.00 even if it is $15.99 the coupon is invalid. It is not the restaurants fault that people do not know how to read the coupons, the restaurnat has placed those coupons in there to benifit the customer not themselves they are basically giving out a meal for free it it is used properly. This is a great place, with amazing food and we will be back without the coupon, thank you for a Wonderful night. (And for the Free Gyros in a Pita!)

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

The restaurant has a nice atmosphere but the...

The restaurant has a nice atmosphere but the booth that we sat in first smelled like cigarette smoke so we moved to another table which was fine. Our server was competent but not exactly attentive or friendly. The salad, took a very long time to come out, and our entrees took an hour and 10 minutes, which was completely unacceptable given the volume of people in the restaurant. We watched other people come and go while we waited for our entrees. Our server did not mention any reason for the delay. The food proportions were more than enough and we enjoyed our meals save for the calamari which was overcooked, rubbery, and inedible. The stuffed sole was very nice but the red snapper and mussels lacked flavour. We had chosen this restaurant because we had a treasures coupon, but after discovered that they would not honour it. It clearly stated, "buy one entree and receive a complimentary entree of equal or lesser value" and it also said "up to $15 value." However we were told that since both our entrees were a few dollars above $15, which many entrees were, they could not discount our bill. We went through 2 servers and then asked to speak to the owner/manager who in the end took 15% off our bill, which ended up being $7 off and not the $15 value of the coupon. Needless to say we will not return again. The wait for food was unacceptable, we were not impressed by the food or service and were disappointed at the way they handle customer relations.

Atmosphere: 1/5
Food: 3/5
Service: 2/5
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