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Great service. Very professional. Happy with the work.
Very good on detail, on time, reasonable price and efficient. One small issue with passing on information from the representative to the team but it was cleared up almost immediately. So, no complaints.
I recently had my entire home insulate by GNI. Had to watch them like a hawk. Insulation was OK, clean-up non-existent. GNI personnel was very dismissive when I pointed out the poor clean-up effort. I had to removed thousands of staples and plastic that was just left covering windows. There was no effort to clean-up and that's part of what your paying for. They ran out of the house so fast after they finished spraying they never even attempted to remove some of the plastic coverings. Poor
Business Reply July 20, 2017
Thank you for taking the time to provide us with this review. We want to make sure that we address this matter immediately so we can take corrective action to ensure this does not happen again. We truly appreciate you taking this review as the opportunity for us to make this right ! With limited information on this review, please reach out to our Customer Experience Team at 1.800.265.1914 to discuss. We look forward to hearing from you directly.
I am very pleased with the work that was completed.I was given all of the information I needed to prepare ahead of time.Everything that took place from beginning to end was exactly as I anticipated.Leading up to the date of insulation,I was able to speak to someone easily with any questions that came up.Darren & Matt were incredible!They did amazing work and were extremely thorough,tidy and friendly.There were a few surprises along the way and they handled things professionally.A big thank you!!
Darren and Matt were professional in every way. They did a great job and left everything clean and ready for my use. They arrived on time and worked in a timely manner. I would highly recommend their service.
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