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I always coming back to this location because of the great service Devanshu is a new guy but know what he is doing definitely the best customer service you will get in money mart. I will always come back
Mubarak
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ATB is a very good bank in my experience with banks in Alberta. They provide outstanding customer service. Recently had a complicated issue with ongoing mortgage and Solomon Oliver Kousha along with his manager have been able to resolve the issue I was dealing with and that was a great relief to me. I prefer having ATB as my main bank as opposed to other major banks. They really care about their customers. Thank you.
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The staff is pleasant, and there is sufficient staff so that there are not normally line-ups.
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Myself, my husband and our 3 kids went to a competitors bank branch in Airdrie with money in hand to open up savings accounts for each of my kids. Unfortunately, we were told that without an appointment, they couldn't help us out or open new account for us. We left, disappointed, and decided to drop by the Royal Bank branch on main street in Airdrie to see if they could fit us in. While they were extremely busy with many customers in line, a wonderful account manager came and helped us, fit us in right away, and spent an hour with us opening accounts for my kids. She even made the experience fun for them! I was totally impressed. We are transferring all our accounts to this branch. Can't speak highly enough of them.
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Barbara Gardner went wayyy over and beyond.
This has always been a fantastic bank. Barb at the front desk is always friendly and helpful. All the staff are super and it's a friendly ambiance.
Anyway we needed to to a legal thingummy, I won't get into the details, but Ms Gardner helped us so much and we were all so impressed by her professionalism and help when we were in a tight spot. Many thanks Barbara!
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I have dealth with Scotia bank for over 20 years. I would never consider another bank but Scotia Bank, I always got excellent services at Scotia Bank and also I use the telebanking every time I need it.
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PAL help me a lot is a good lady resolved my big problems she is puntual and effective , thanks a lot blessing . Jackleine
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I attend this bank and have always had a great experience, very great service and always looking to go above and beyond!
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Although, yes, this bank is a trust which it was an amalgamation, and had at least one teller. The other actual branch locations are very far away from me and highly inconvenient for me as I do not have a car.
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7th and 7th Downtown Calgary is my home branch, which I had to open up in 2008 when I moved there from Ontario, Well I have been back in Ontario for over a year now and had a unfortunate situation with my account. It was truly a out of luck- if by the BOOk thing. BUT a girl; Christian and a young fellow Jeff sorted things out for me, along with some non connected advice that came across as 2 people who actually cared without effort-this, at the branch level, it wasn't one one of those call center services. 2 months ago they had also called me up when my debit card was being used in a manner that was erratic to my history and use, thereby making sure my card was not in the wrong hands.
WELL BOTTOM Line is that with so many things I have had in the NEGATIVE banking thoughts; this Branch Takes the Cake and deserves to be recognized for their people skills, and THEY ALWAYS HAD Coffee available, sometimes even donuts.
Thank-you Very much- from Bill Johnson
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The customer service was amazing, made a withdrawal and I was not pressured with incriminating questions while just trying to take out money I worked for. 10/10 branch would definitely recommend.
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Since moving to Calgary two years ago I've found the level of service at this branch to be exemplary. Of all of the Scotia branches on the West/Southwest of Calgary this is the heavy hitter: smart staff, quick moving lines and a space that is clean and well lit. The tellers have been a cut above, especially when you compare them to the other branches.
I've never encountered the rudeness the prior reviewer mentions. If anything my experiences have been the total opposite.
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