Bayshore Health Care Home Health Care of Seniors - Private Services

My dad is deaf, so I put in a lock with a code. It is confirmed that this information is on the file. Many many other workers have followed the simple instructions, enter code, go downstairs, enter suite, give meds. I recieved a message on the phone that home Care was at his door. She says she was outside and had knocked and would only wait 5 minutes. When I called back 11 minutes later, they refused to send her back, because she wouldn't get paid. Now I'm crying because I have Covid and can't g