West Coast Medical Imaging Royal City Centre

I had a ultrasound and the result wasn’t sent to my doctor. I waited 2 weeks to have it send and nothing. After almost 20 days when I went to see my doctor again, I found out that they still didn’t send my results. I had to call the clinic and ask then to send it over. However, the result was incomplete. They forgot to send the gender reveal that my doctor requested. It is really frustating. You are waiting for the results to make sure that evrything is fine and some people just don’t care.

Reception ladies are very rude, screaming loud your procedures in front of everyone in the waiting area, not respecting appointment hours and let preferences in front of you , very bad experience

My first ultrasound was not bad apart from them not sending my results to my Dr. I had an apt. scheduled to see my Dr. in 2 weeks to find out the results had not been sent, after my follow up for my results I get a call to say my Dr would like to see me. There was an issue and I needed another ultrasound. So I schedule one, next available only in 2 weeks. I arrive to be told by a very unfriendly front desk person who looks like she does not like her job that my apt. is for the following Sat.