The Vac Connection - a family owned business since 1998 - We sell a large selection of central and portable vacuums from most of the major brand names in the industry today at very competitive prices. We offer the largest selection of vacuum bags, belts and filters in the area and carry a wide range of vacuum parts to service most of the vacuums in the industry. Our trained repair technicians can assist you with all your "carry in" vacuum repair needs usually the same day or next day for your convenience. We have service technicians that will provide in home service calls for central vacuum issues that may crop up from time to time. We provide professional central vacuum installation for any size and type of home and we will come out for a consult if needed to ensure that central vacuum can be installed in your home. We also provide Factory Authorized Warranty services and parts for all of the major brands listed here.
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Associations
Chamber Of Commerce,
Vacuum Dealers Trade Association,
Service Areas
Burlington,
Waterdown,
Oakville,
Milton,
Awards Won
Readers Choice Awards For Best Vacuum Store,
Beam Central Vacuum Top 20,
Dealer Award Since 1998,
Products and Services
Authorized Warranty Service Available For Most Major Brands,
OMG!! Super helpful & I highly recommend this store. I was able to get a part for my vacuum instead of ordering on-line.The clerk showed me 3 things not listed in my Dyson manual & I left a happy camper! Thank you SO much.
It’s a pleasure to visit this shop - so friendly and helpful! I will definitely recommend and return to this location. Thanks for your help and advice, and, always with a smile. 😊
Wendy T
I dealt with 3 different gentlemen in a one week span and while they are knowledgeable, they aren't very friendly. One was so rude I left feeling like a scolded child. Check their return policy BEFORE you buy because apparently they don't have samples to try. I was informed after I returned an attachment (used because I had to try it out, duh) that they would have to 'take something off' but never informed of how much. Never going back!
John Sutherland is a vacuum Jedi...
In under 10 minutes he diagnosed, repaired and cleaned a vacuum that he was admittedly "not very familiar with". My only concern was John's knees and back; having to bend down to that low shelf to obtain the proper filters for my machine.
I would rate the service and facility 6/5 if it were possible.
My son sucked up a paper towel with our central vac and it got stuck somewhere in the hose or walls. I called Van Connection and the service rep walked me through a procedure on the phone. It fixed the problem and the vac was back working within 5 minutes. Thank you for great customer service.
Thank you for your review. At the Vac Connection we're always happy to assist our clients with possible problems they may experience with their vacuums. We will always try to save the customer money for simple things we can assist with over the phone. In this case we were able to assist the customer in clearing out the clog they experienced.
By khamsi
December 2, 2011
Electric Powerhead
The brush on my electric powerhead didn't turn when put on carpet. John took a look, replaced the belt and I was out of there in 5minutes. Very fast and friendly service. Highly recommended and saved lots of money compared to going to Sears. I will be going back there for my next service.
