Keith Miles is the Founder and President of Streamlined Management Group Inc. Out of his 72 organization research project, he discovered traditional approaches distracted personnel from key goals while yielding only marginal change. His new formula: a revolutionary advance in the ability to influence revenue-impact activities. An author, coach, speaker, manager, and visionary, Keith has worked in over 50 organizations. With humor, discernment, and wisdom, he combines a talent for strategic analysis with the vision to leave behind a breakthrough system to improve knowledge work execution – the result: higher levels of sustained business performance. An author with an MBA from Wilfrid Laurier University, his first book, 'The Improvement Toolbox', describes a realistic and rational model for managers who want to ensure highest-value employees concentrate on strategic activities. more... See more text