We personalize your instrument to reflect the style and unique technique of the owner so when you play, your guitar works with you to bring you and your groupies closer to nirvana We encourage you to play something to show us what's wrong: Don't worry – this isn't American Idol: The issue may be user-related and we gladly take the time to find out. For instance, if you're a heavy-handed player, you may need a different set-up or fret work. more... See more text