I wish I could say something positive about my experiece with Windsor Hobbies, but sorry, no can do. I have gone to this store several times over the past 2 years looking for a remote control helicopter, but they never had them in stock. Always a story about how they are coming in in 2 or 3 weeks, just come back. I eventually bought one used somewhere else and it needed some parts to function. I went into Windsor Hobbies and mentioned that I bought it used and asked to buy the parts I needed and to get some tips on how to fix it. The woman behind the counter became very irritated started lecturing me about going there for parts for a helicopter that I didnt buy there. In the end I left without the parts and bought them somewhere else, where I did get good curtious service.
I would not recomend that you shop here.