Home Building Products
3.5/5
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621 Henry St, Woodstock, ON N4S 1X8
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Ratings & Reviews - Home Building Products

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3.5/5
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    HeatherP281593
    By

    We had this family run business do our kitchen renos and from start to finish they did a wonderful job. Staff in their business were helpful with guiding and explains the many options. They showed up to do the job with no delays and went over and above to complete all details of the project. Kitchen and bathroom look fantastic would highly recommend them and would definitely use them again.

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    DannM576
    By

    I am quite disapp...

    I am quite disappointed with the level of professionalism from this supplier. And would highly recommend not getting anything delivered by them. They seem un able to communicate with thear customers as my calls and email have gone un answered. Although happy to take your money. Im at 3pm still waiting for my Saturday am delivery. No call..no return email. .vary disappointed. Avoid this supplier. D . mckenzie

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    Business Reply March 25, 2015

    Hi Dann, Sorry to hear about the problems you had with the delivery of product on that Saturday. We accommodated you in your last minute request to move delivery from Friday night to Saturday. Our store is only open until noon on Saturdays, thus the reason you didn't get an answer Saturday afternoon. Our delivery person was delayed and because we were closed, had no way of getting your contact info. I feel we resolved the issue (and you confirmed it verbally) with you on the following Monday morning when I talked to you on the phone.

    ashleydenboer
    By

    I would like to c...

    I would like to compliment. Home building products on the great service and even better prices!!! They made my whole kitchen renovation a stupendous experience! I would recommend them to anyone and everything was done efficiently and very professionally!!!

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    MaryS391
    By

    I have only posit...

    I have only positive things to say about this business!! The service is fantastic! The kitchen we put in looks amazing and the design Theo made is stunning. Thank you so much for an excellent product and service.

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    MattLip
    By

    Buyer Beware

    Had the owner come out to measure for a new countertop. Long story short, he measured wrong and I have a countertop that is too short. He is not willing to fix his problem and says I should stick an extra piece of drywall on the end. I politely and calmly tried to discuss the issue with him and he hung up on me twice. Terrible service and now I am stuck trying to patch a product that is not what I ordered. Avoid this business as they are not concerned about the customer. He was not willing to replace, refund, or offer any other solutions.

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    Business Reply March 25, 2015

    This complaint was taken to BBB and their final reply was: Your company has made a good faith effort in an attempt to resolve this issue, therefore we are closing the case at this time.

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