I placed an online order and of course ordered the incorrect size of primer. When the owner came to the door with the 1 L can and said you didn’t want this one did you? I felt deflated as I thought he was going to make me purchase that one, he simply said ‘no problem I’ll fix it right now,’ he went inside and came out with the proper one. He charged me the difference and I was on my way. I can tell you I have product sitting in my warehouse that I am not able to return to other big box stores.Read more
Home hardware on Russell street are the best ! They are friendly, extremely helpful and they take their time for anything you are looking for..they have some really different stuff .. love going there, I always find something to buy ... I live at the opposite end of the city but it is worth the extra time it takes me to get there !!!Read more
Very nice store. Very friendly staff. Melissa help me find what I needed. She help me with my shopping list. It’s a mom and pop shop feel in the city Read more
Great store, great staff! Most things I order are in stock and if they are sold out they order it for you and the date it will arrive. The staff is friendly, efficient & knowledgeable & have never missed a deadline. Folks," This is the original Good Old Country Store we all remember!"Read more
Unbelievable Customer Service..
Patrick, Amanda, Michael, Matt.
You’ve Nailed Exactly How To Treat Your Customers
Your Professional, Helpful, Patient & Willing To Do What
It Takes To Resolve A Problem..
I Will Be Back & I Will Share My Experience With My Friends
And Family.. Thank You All
Read more
Today April 4 2019 I went to the Orillia Home Depot to get replacement tiles for flooring I purchased approximately 4-5 years ago to find out that the Allure brand was not available in store or on the Internet. I was sent to the flooring department and sat down with Lawrence a part-time employee who went above and beyond to help me. After over an hour of him searching and making phones calls he did it. His patience and professionalism went above and beyond. Thank you LawrenceRead more
I absolutely love shopping here. Everyone is so knowledgeable and they help you with your DIY projects even when you have no idea what you need ?Read more
Hard to say who provide better service with multiple Home Hardwares is in the region but definitely Knights Building Centre and the Collingwood Building Centre are neck and neck in the service department! These guys and gals will look after you.Read more
Lumber, Plywood, Construction, Home Construction, Residential Construction, Renovations, Home Renovations, Residential Renovations, Home Improvement, Custom Construction
Award Winning Showroom, Basement And Family Room Renovation, Basement Finishing, Bathroom Renovation, Home Renovation, Complete Residential And Commercial, Counter Tops, Kitchen Renovation, Custom Kitchen, Insurance / Repair Services, Kitchen / Bath Cabinets, Kitchen Remodelling, Floor Addition, Plumbing Fixtures, Sun Rooms And Skylights, Windows And Doors, Wall Units, Bars, Additions, Dormers And Garages, General Contracting, Kitchen & Bath Contractor, Home
**Award Winning Renovator Year After Year! Visit our Award Winning Showroom to Assist You from Concept to Completion. Celebrating 40 years of proudly serving our customers!!!more...See more text
The selection, availability and prices at Gateway Home Hardware are what continue to bring me back...The jovial, knowledgeable and enthusiastic staff always make my shopping experience a pleasure.
Gateway Home Hardware makes finding the obscure a walk in the park.Read more
Checked 3 other stores for an ipod rechargable player that was on sale before Christmas and no one had one . One store checked the warehouse and said there was none available but Heather that works at that store was the only one to call and see when it would be in .She told me and i was able to get before Christmas.Bigger is not always better.
Art
Bayfield OntarioRead more
I love shopping here because the service is always friendly. The store-owner is VERY knowledgeable and the staff always aims to help. Even though this branch moved to Applewood, I take the extra 10 min car drive to reach them. Keep up the great work guys!Read more
Chrissy and Randy treat each customer that enters their store like family and go above and beyond to help in any way. As I observed while in the store Chrissy calls most everyone by first name and if it was a special order she knew just what it wasRead more
The service here is excellent. They know the products. If they don't have what you want in stock, they will get it for you or if they can't get it, they will tell you where to get it :)Read more
Great place. Yes and Great owners and staff. Worth the drive to Platsville.
Meets most of our needs. Great during Covid. Alcohol, local farmer market and all your repair fix it up needs. Dont have it they order for you.
Thanks for being in the our Community.
Don
Read more
Always have great service here. It feels personal, not boxed. Anything that was not in stock, Wade, the owner, would order in for me. All the staff are polite and helpful without being pushy and I always feel comfortable. If you like a hardware store with that old school charm, and people who know their stuff, then this is the one.Read more