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I use this location on a regular basis. The service I receive from the staff at this location far exceeds expectations! I have used other locations and rental companies in the past but this is the best one I have found.
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Great experience. I was picked up and returned from their office by a very polite, personable young gentleman. As I recall his name was Marwan.
He was also the person who signed me in. He did a great job of explaining all the extras that would be appropriate for me.
The Manager, Andrew, was also great. While I was there, I observed and heard him deal with many customers and a problem that he handled in an impressive manner, very polite and customer oriented.
I will return when I need to.
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This location of Discount Car & Truck Rental was fabulous. The vehicle was ready on time, Sean took his time going over the vehicle with me before handing over the keys. I also had the pleasure of dealing with the manager Tony. Service was top-notch, Id recommend this location. Maybe there has been a staff turnover since the 1-star reviews that were posted. I had no issues with truck drop off / damage & I did drop off the cargo van after hours.
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These guys are all amazing!!!! My car broke down in the east end during my anniversary of all days. I called CAA and got it towed. Enterprise picked me up at my house in Etobicoke they were about to close and stayed open later just to help us out in our dire time of need. We got a rental, They gave us an amazing deal as always and we made it back downtown just in time for our dinner reservation :-)
I will never forget how awesome they were and will always promote them as the best car rental and
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163 Carlingview Dr, Etobicoke, ON M9W 5E7
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