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I recently brought in my recently acquired (and used) blackberry 9000 to be fixed. The customer service was professional and helpful.
I had been promised my phone would have been fixed (the price was quoted) in 2 business days. When I called to see the status of my phone I was told it would be ready the next day. When I called the following day I was told again that my phone would be ready the next day. Yes, there can be delays in delivery of parts but I think if you commit to a time frame and you're unable to meet that deadline the least you can do is attempt to call and update me on the status. For that reason I give a 4/5.
I can't comment on the price as I have nothing else to compare it too but I will say that they kept to their initial estimate.
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Outstanding friendly and professional customer service and product knowledge! I first went to BBR to visit their free turntable clinic with an old turntable that I had. The technician was extremely helpful and knowledgeable and was able to make some repairs and adjustments to my turntable. When it was finally time for an upgrade, I knew exactly where I wanted to go. Sam went above and beyond to help me out with my new turntable purchase. I would recommend BBR to anyone!
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Only $25 flat fee per computer! Typical 1 business day turnaround. Call us now today!
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