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Very fast and reliable shop. Nick has excellent customer service skills, Highly recommnedable
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Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.
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My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa.
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excellent work guarantted no bull or replace parts that dont need they are very royal to there jobs well done
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Thank you so much to the team! They gave me a really good deal to clean the inside of my car, and Im still finding pleasant surprises!
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Honest mechanic, doesn't sell you anything you don't need. Quick, accommodating, (saw me the next day after I called and finished my job in an hour). I asked him to check a few other things for me as I bought my car used and he honestly said I didn't need to fix them.
Gained a customer today
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Out standing service, excellent work, very fair rates. Finally a body shop I can trust and recommend!
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1 Spadina Ave, Ottawa, ON K1Y 2B7
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969 Wellington St W, Ottawa, ON K1Y 2X7
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1050 Somerset St W, Ottawa, ON K1Y 3C5
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640 boul St René E RR 3 succ Buckingham, Gatineau, QC J8P 8A9
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2A-55 Breezehill Ave N, Ottawa, ON K1Y 2H6
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Nepean, ON
1400-180 Elgin St, Ottawa, ON K2P 2K6
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505-200 Elgin St, Ottawa, ON K2P 1L5
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443 Somerset Street West, Ottawa, ON K1R 5J7
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1150 Gladstone Ave, Ottawa, ON K1Y 3H6
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907, Rte Principale, Val-des-Monts, QC J8N 4H7
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1112 Gladstone Ave, Ottawa, ON K1Y 3H3
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228 Hannah St, Vanier, ON K1L 7N2
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758 Gladstone Ave, Ottawa, ON K1R 6X5
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