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Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.
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My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa.
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Honest mechanic, doesn't sell you anything you don't need. Quick, accommodating, (saw me the next day after I called and finished my job in an hour). I asked him to check a few other things for me as I bought my car used and he honestly said I didn't need to fix them.
Gained a customer today
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119 Richmond Rd, Ottawa, ON K1Z 6W1
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665 Boul Saint-René E, Gatineau, QC J8P 8A6
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640 boul St René E RR 3 succ Buckingham, Gatineau, QC J8P 8A9
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PO Box 1356 Stn B, Ottawa, ON K1P 5R4
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6-24 Rue de Bécancour, Gatineau, QC J8P 8A4
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113 Marier Ave, Vanier, ON K1L 5R9
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246 Rochester Street, Ottawa, ON K1R 7N1
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1380 Wellington Street West, Ottawa, ON K1Y 2X2
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145 Marier Avenue, Vanier, ON K1L 5R9
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2A-55 Breezehill Ave N, Ottawa, ON K1Y 2H6
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292 Rideau St, Ottawa, ON K1N 5Y5
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Rideau St & King Edward
24 Hamilton Ave N, Ottawa, ON K1Y 1B6
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676 Somerset St W, Ottawa, ON K1R 6P4
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587, boul Maloney E, Gatineau, QC J8P 1G2
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907, Rte Principale, Val-des-Monts, QC J8N 4H7
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497 Somerset St W, Main, Ottawa, ON K1R 5J7
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