| 1 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 5 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Staff and Dr are very unpleasant to deal with. The clinic staff have no idea what���s going on. After months of back and forth over appointments I got referred to a better clinic who booked me instantly.
As for expertise, Drs Lee (recently retired) and Fung are excellent. The problems that this clinic are having are just being simply overwhelmed with so many patients. You can expect a 2 hour wait. Period. I waited 2+ hours for a procedure that took 10 minutes. I saw people whose eyes were in much worse shape than mine get ahead of me. That's fair. If you don't like having unpredictable wait time, find another ophthalmologist.
Zero Solved, Waited 5+ months to hear him say Getting old dry eyes are normal, use drops. Well I am the youngest sibling and none of the others have a drooping bag under their eye which he thinks is normal. Not sure what clientele he has seen, but if this is normal he is one lame Doctor. My bottom eyelid droops open. Told him I could show him these and absolutely no care to see. I have lived with grandparents lots and never seen anything like this.
Great doctor, Dr. Lee performed my cataract surgeries and he did a wonderful job. I had a lot of trouble with my vision before surgery, especially when driving, and thanks to Dr. Lee, I now see better than I ever did before. I found him to be most professional and highly skilled. His staff and also the nurses at Innisfail hospital (where I had my surgery) were great as well. Highly recommended!
Dr Lee was the on call opthomologist at the Red Deer emergency hospital. I drove an hour to emergency with an eye that had suddenly hemorrhaged. I had no idea what was happening to me but I was becoming blind very rapidly. The emergency doctor called Dr Lee to come in & Dr Lee refused! After several phone calls & me threatening to report to the College of Physicians, he asked me to drive to his office. I declined cuz I no longer trusted him & drove to Calgary & was seen quite immediately.
2nd visit. They were on time with my appointment. The service was lacking in some areas, and not very friendly at all. Cleanliness is an issue in my opinion. I will not go back and would not recommend.
Drove for 1 hour and 15 minutes to get to a 8 am appt ..just to be left standing outside while the Dr and staff stood inside having a discussion .called and was promptly put on hold . Finally after 10 minutes decided my time is valuable as well and also only had so much time booked off work , we left ( yes we as the appt was the one where they put stuff in your eyes and you can't drive ). So I also had to arrange to have a driver for the day . Called to inform the office that I had left and was told the Doctor didn't want to open the door .well I'm calling my benefit company so they are aware of the circumstances so this business does not get paid . I will not be wasting my time again with this business . I also believe the more people walk away from businesses like this then hopefully we'll get better service for our money .
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.
