Jack Astor's
3.8/5
Open until 11:00 pm
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Location
Information
Reviews
Details
Jack Astor's welcomes you to their restaurant. They are conveniently accessible by public transit but also by bicycle and are found in a location filled with restaurants, stores and parks.

Cuisine type

  • American Cuisine,
  • International,

Languages Spoken

  • English,
Location
75 Consumers Dr, Whitby, ON L1N 9S2
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Jack Astor's

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3.8/5
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Restaurantica12
By

We sat at the bar (because the restaurant was...

We sat at the bar (because the restaurant was pretty busy) and had the best time ever! The three bartenders that we're on were fantastic and skillful! Our service was exceptional and made even more enjoyable by their bottle flipping which kept us entertained throughout the course of our stay. The food was delicious too! We'd deffinetly go back anytime!

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

good food. the wings were the best I had. Service...

good food. the wings were the best I had. Service was good, very nice waitresses.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

Nachos were probably the best part of the meal...

Nachos were probably the best part of the meal, and were fairly large for the price. We ordered our drinks, 2 pops, and I had a coffee. The coffee was lukewarm, and during my entire meal, I never received a refill. My wife had the burger, which she said was fairly bland. I had the peppercorn chicken pasta. It tasted like something that came out of a box. The service was horrible. Customers had to go out of their way to flag down servers, as it would seem they would dissapear randomly. As a matter of fact, the only part of the service that was good, was the hostess that seated us promptly. We decided to try desert, some apple pie thing, I believe. It ws OK, but not worth the 5 bucks.

Atmosphere: 2/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

In December 2006, my aunt had flown in from...

In December 2006, my aunt had flown in from Belfast Northern Ireland for the funeral of her daughter. Emotions were stable but sombre. We had decided to go out for a meal as some form of "entertainment" for our bereaved house guest. I suggested Jack Astors in Whitby, as I have had nothing but fantastic experiences with their Scarborough location. After being seated, our server disappeared. I had to get up and speak to another server about getting some drinks and possibly some food. In short order, our drinks were brought to us and our food orders taken. Approximately 15 minutes after our orders were taken by our captive server, our original server appears and blanks us as we inquire about our appetizers. Only after my aunt physically got out of her seat and blocked his passage did he acknowledge us, and promised he would check on our appetizers. Just over an hour later, our main courses had arrived. There was some confusion when our original server and another server brought my mother's hamburger. The assistant server laid the plate on the table and explained the burger was rare. Our original server promptly corrected him and exclaimed it was well done. The two scurried off to check on our appetizer which would now follow our main courses. My mother, being suspicious, cut the hamburger in two. Our eyes bulged as blood flowed from it, flooding the plate and soaking the bun. When our original server returned with drinks, but no news of our appetizer, we informed him the dish was wrong. He offered to "throw it back on the grill." When my mother asked for another hamburger, he gave the excuse that it would be another hour before it would reach the table. My mother was given a menu to choose another main course, however, everything she selected would have produced another hour long wait, according to the staff. Out of desperation and starvation my mother settled for a bowl of McDonald's-style French fries. Most of which were cold. Shortly after the arrival of my mother's second "main course," our appetizer arrived. The manager explained that the hamburger, and the late appetizer would be discounted from our bill. As we pulled apart the bread, we found that it was still FROZEN IN THE MIDDLE! Upon tracking the manager down again, he explained the whole "meal" would be discounted from the bill. With all the running around and staff hovering over our table trying to rectify the situation, my pasta had gone cold. At this point, the manager offered us dessert or drinks on the house. Before we could order anything, the manager produced our bill which was voided and wished us a good night. This was our hint to leave. So much for our dessert and drinks. It is absolutely disgraceful that the appetizer would follow the main course, but grotesquely comical that the manager's "good will" gesture, of providing our appetizer free of charge, resulted in food that was not only substandard, but uneatable.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

Don't visit on a "bottle throwing" contest night...

Don't visit on a "bottle throwing" contest night - it is very loud and rowdy and the managers do nothing about it... it'll ruin your evening!!!!

Atmosphere: 1/5
Food: 3/5
Service: 1/5
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