WORST CUSTOMER SERVICE EVER. We called for a cab and was told 5-10 minutes. After 30 min we called back to ask where our cab was and was told it would be there in 5 min... another 20 min later we called back to check again. Only this time they screened my calls. My friend called for us and they said it would be there in 10-15 min. Another 30 minutes later and still nothing. I called back but they screened my calls. We found another way home and 2.5 hours later they called to say they were there
I called to reserve a handicap taxi an hour before needing it and it didn't show up so I called after waiting for half an hour. Spoke to the dispatch who said it was on it's way. Never showed up after 2 hours....I will never use this cab company again!!!! Not reliable customer service!!!!
Cab was 10 minutes late (and counting) so we picked up kids I'm PJ's and drove mom to work. 35 minutes later when we were back home the cab showed up looking for his fare. B-R-U-T-A-L.
We ordered a cab a few hours ahead of time to get a cab to the airport (for a trip to Europe). Due to them, we almost missed our flight. 15 minutes after we were scheduled to be picked up, they were not here. We called, and they forgot us, said they were on another call and would get someone to us. 15 minutes later, we called again, and they were still on their way. TERRIBLE and almost missed our trip.
