Canadian Tire General Store

The worst customer service I have seen. Few days back I had my tire change and rust proof coating under my car. After few days I heard weird noises from under my car and found the splash plate was not attached from rear end under the car.I went there to ask them to fix. Not only they refused to accept the mistake(ATTITUDE) even they charged to fix it. It not about money but its shame for $34 they have lost there customer.I wont recommend anyone to go canadian tire garage.

Je suis tellement déçue! Je leur laisse ma voiture pour remplacer la batterie et l'alternateur pour repartir avec un capot magané. Le gérant m'a fait comprendre qu'ils allaient réparer le dégât commis par leurs employés. Une fois à la caisse, j'ai payé les frais du diagnostic et la main d'oeuvre(395$). On ne m'a pas chargé la batterie et l'alternateur en guise de dédommagement, leur valeur est d'environ 285$.J'ai appelé à plusieurs reprise quand j'ai découvert qu'ils n'ont pas réparé le capot.

Do. Not. Go. Here.

They'll incorrectly fix your car and instead of making amends and helping their customers (for their mistake), they try to charge you more. I received nothing but excuses from the head of auto and the store owner himself. I have never in my life talked to someone the way I talked to him, but their level of disrespect was unbelievable and I felt I needed to defend myself. Their workers are incompetent and they defend their bad work with ridiculous attitudes. Kanata Canadian Tire is a DISGRACE.