Avoid this place
I booked my sons birthday here. The person on the phone told me it was from 11am to 2pm. I repeated this back to the person. I sent out the invitations with this time on it. When we got there I was told our party ended at 1pm. The front desk lady rudely told me there was nothing she could do about this and we had to be out of the room by 1pm. I asked what I could do with all these kids for an extra hour? She was rude and told me it was not her problem. After some arguing she refused to listen to my issue I paid for the kids to play again. The table in the party room had crumbs all over it from a previous party, with new paper plates and cups set up for our party. I had to ask the lady at the front counter to go back and clean it for our kids. She did this with a wet omelette, nothing was properly scrubbed down. Subsequently there were pieces of dried pizza sauce still stuck to the table. I had to re-clean it myself. Also the pizza order was never confirmed with me. They just chose a cheese pizza without asking my preference. The pizza came at 11.10 am The kids finished playing lazar tag and sat down to eat at 11.45. The pizza had been sitting for 35minutes and it was cold. I was not happy and asked if she could call the owner for me. She refused to do so. The lady at the front counter was rude and the place was dirty. I will never go back.