Just bought a new F150 with sales consultant Joseph Pantusa. Joe helped me in every step in selecting the truck and finding the perfect truck for me. The product knowledge he has made buying the truck simple. Thank You Joe. Thank You to Christine and Todd for your help as well. So Happy with my new Truck!
Bought a truck from Artie! Bought it same day gave him an offer, he accepted. Easy to deal with sent 2 buddy’s to him and they bought as well.
Don’t be scared to get a deal, he will work with you!
I have been a proud Brock Ford customer (Sales & Service) for nearly 20 years. My experience with everyone involved with the organization has been nothing short of excellent. They truly treat all of their customers with care, concern and do everything they can for their clients - they are the definition of excellence in customer service to say the least! They say attitude reflects leadership and the Dill family has earned the trust and respect of their staff and customer base for decades.
Purchased a 2008 Jeep Patriot with 69 000km approx. 6 weeks ago. The folks at Little Brothers were great to deal with; they used a Brock Ford mechanic Cory Ryan exclusively to do all work/safeties on vehicles sold. They actually recommend him as an excellent mechanic and give you his contact details once you leave with your new wheels in the even you wish to use him in future.
3 weeks after purchase my alternator malfunctioned; I took to my mechanic to have resolved as I fully accept that th
When the tech installed a new headliner in our 2012 Ford Focus Titanium they connected the lights wrong. We had to drive at night in the poring rain with the interior lights on and couldn't turn them off!
Not only that, they wrecked the headliner when installing and also broke our centre console.
The manager took no responsibility!
NEVER buying a Ford vehicle again....
My recent dealings with Brock Ford has been the worst purchasing experience I have ever had. I was completely mislead by two differnet sales associates into thinking I was entitled to certain incentives that they knew I did not qualify for but neglected to tell me until 24 hrs after the deal was completed. When I expressed my concern to the manager I was basically told too bad for you. I would not recommend this dealership to anyone. I've spoken with a number of other people who have also had problems with this dealership. It would be well worth your time to go anywhere but Brock Ford.
