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I went to Premier Hair Centre for a cut, colour (roots), highlights, blow dry and style Laurie was my hairdresser. Before we started the whole procedure I asked Laurie how much it would all cost, she went to her Manager and she gave me a price. By the time Laurie finished, she again went to her Manager and came back with a different price,$10.00 more than the original price. Needless to say, I was not happy. I do not believe this is a good way to run a business. I will not be returning.
Business Reply September 12, 2019
Hello Mari, I understand your point of view. The difference of $10 extra at the end might have been because of and added service you and your hairdresser decided. But I am positive that if that amount of money was over your budget we would have done our best to accommodate you. Sometimes communication is a key so all of us are happy. Thank you
I just went there and I'm not happy with the result, first of all just because my background is Hispanic the "hairdresser" always talked to me in spanish I always replied in English and try to make my best to catch up what he was saying thank God I know some Spanish but it was really uncomfortable anyway he did what he wanted to my hair , also when the job was done I was checking myself in the mirror and the guy just told me with an attitude "you're welcome , you know that you have THANK me.
I have been coming here for close to 20 years and have seen quite a few management changeovers in that time. Keta is by far the best! She has brought in new services and with it new customers and at the same time ensured that it is very friendly and it is like going to see family. As silly as that sounds it means i really enjoy going. I have also had consistently great service from Keta, Sandra or Dom, often when i walk in without appointment. I would recommend this place to anyone.
Me and my whole family have been going to this salon for years. They are all very nice and professional. Keta is personable and knowledgeable as well. She gives me new ideas every time I go. Prices are reasonable compare to other salons in the area.
I've been going to Premier Hair Centre for about three years. They have an outstanding customer service and results. They use amazing products which leaves my hair smooth and shiny after the coloring process. Woud highly reccomend this place!!
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