Globe Car & Truck Rental Métro Atwater (Le Forum)

Would give a 0 if I could. horrible customer service. Unreliable. they take reservations but don’t hold them. cars not available. had a reservation to pick up a car at a Mtl dtn branch. On my way there, was told by a rude customer service agent that they had no clue when the car will in fact there then he hang up on me. I called back and fell on an even ruder manager and was told that no cars will be available and to go back home. avoid at all cost! so many more reputable better car rental comp

Globe car rental, a very bad, unpleasant and unreliable service, the cars are always misinspected to trick the customer. Run away and save your money and yourself the trouble of dealing with this crooked company, manipulative marketing, financial abuse and credit exploitation not to mention bad customer service and unreliable management

Unsubstantiated damage claims: My husband rented a van in Nov 2020, for 24 hours, from Globe Car& Truck Rentals. He took their CDW insurance. The van had multiple pre-existing minor damages. He had no accidents and returned the van in the exact same condition. More than 6 weeks later, they have charged his card more than $1000 claiming a new damage (with no proof) exactly at the site of a pre-existing damage based on their own sketch. No estimate nor proof of repairs was provided.

Ive rented before and been satisfied. However, not last rental. I experienced a problem (fault of GlobeCar) and extremely poor customer service. After confirmation of my reservation I arrived to a closed rental office with NO possiblity of contacting anyone at GlobeAuto and NO indication of holiday opening hours. After waiting 2 hours, the car was not ready so I was offered another (gas guzzler). Horrible customer service. Unwilling to consider my enormous inconvenience and compensate appropriat

Frais supplémentaires de 267 $ pris directement sur ma carte de crédit sans qu on m est donné de facture pour justifier les frais

Ne faites jamais affaire avec cette compagnie, ce sont des escrocs, point final. Ils poussent à prendre leurs options et si on ne les prend pas ils inventent des façons de facturer plus. Infirmez-vous, facile à constater.

On a perdu ma la trace de ma réservation et on moffre par la suite un prix bien supérieur... On décide alors de louer ailleurs à la dernière minute et la journée de la location, une fois sur la route, Globe nous appelle pour nous demander pourquoi on ne venait pas récupérer notre voiture... Nous avions donc bel et bien réservé... Mauvaise expérience et mauvais service à la clientèle qui nous a coûté chère au final...

Do not rent from this company. I returned the car back more than 15 days ago and they would not issue the reimbursement on my credit card yet! Plus, they laugh at me when I call to ask what is going on....they told me I am not patient enough!

A voir...

Certes, les prix sont attractifs, mais il ne faut pas avoir de problème pendant la location... Je ne vous recommande pas Globe Car!!