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My purchase at Carleton Place Ford was the best vehicle purchase experience I have ever experienced! The sales rep that I worked with (Anthony) was knowledgeable, actively listened, provided options and solutions that met my needs, had a calm and pleasant demeanour, let the customer set the pace, was consistently professional, courteous, and empathetic. The transaction was smooth, seamless, and painless...with no pressure or tension during negotiations. I highly recommend this business. Read more
James was very good from start to finish. Always informative and kept me up to date. In that moment I was never made to feel like a number. However, up until a week ago, they have made me feel like I was just another quota they were meeting for the end of the month. I sent an email about a discrepancy and they have never responded. Very disappointing. Overall the service was good and James was professional and honest. Read more
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