I didn't buy my pool from North West but wish I had.
We needed some help with fixing a problem last summer and where we bought it from was no help at all. The staff at North West had the parts and gave us all the information we needed to get the problem solved. They even took apart a showroom unit to show us some things to help us understand. We felt like we were the only customer they had ...... but the store was very busy. Great group!Read more
I go here all the time for quality discount fabrics for personal and with work. Usually you're hard pressed to get help and the staff is grumpy. However yesterday I took my students for fabric shopping and the store was all rearranged and a very helpful and pleasant woman assisted us in Bridal. She gave us swatches right there and even helped us find particular fabrics. We went back later (after fabrics were picked from swatches) and bought fabric for class and she pleasantly greeted us! It was a nice experience. (Less one star for the old butter smell. Not their fault; connected to a bakery.)Read more