Nails For You
2.9/5
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1949 Ravenscroft Rd, Ajax, ON L1T 0K4
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2.9/5
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    User110192
    By

    Poor Customer Service and Very Long Waits

    I found the customer service very poor. I came for a walk in and asked how long of a wait it would be. I was told 20 mins. Well, 20 mins became 90 mins. I explained that I needed to leave by a particular time and they said I would have to wait another 30 mins. Why tell me 20 mins if you knew it would be 2 hours? The lady who did my nails was rude-kept yanking my hand & got super defensive when I asked questions. I hated how I was treated.

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    kdoops
    By

    I was here a few ...

    I was here a few days ago to remove an acrylic set I had. It was probably the most traumatizing experience I have had at a nail salon. My nails were thin which made the set hard to come off. I understood my nails were not going to look perfect after but the lady who dealt with me was beyond rude and so rough! She cut through my real nails and did not listen when I kept saying I was in pain. And to top it all off she charged me $10 instead of $5. My nails are a mess and all because of this woman! Throughly displeased with this service and I will surely not be returning!

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    mom5336
    By

    This place used t...

    This place used to be nice. Now it's long overdue for a DEEP cleaning. Staff shouldn't talk about their customers in front of other customers. Very rude. Elaine needs to listen to her customers when they ask for something to be done a certain way, rather than lash back and make a lame excuse for not doing it like they want.

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    TankGirl77777
    By

    TERRIBLE!!!! very...

    TERRIBLE!!!! very expensive and horrible service. It took 2.5 hours for a gel manicure and paid $70. All 7 employees took turns doing single stages of the process and I waited 10-15 minutes for each staff to finish what they were doing, so they could do their part. Finished with crazy glue gunk all under the nails and my skin stuck to the nail itself and bubbles in the gel. The technician sending my nails down cut up my cuticles and they were bleeding. I am NEVER returning and encourage you to take your buisness elsewhere. It's not worth it!!

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